Contact LaneFerry

Tell us the route first: where the car is shipping from and to, the vehicle year/make/model, and when it needs to move. That is what determines the lane, pickup window, transit time, and the kind of quotes you are likely to see.

You can contact LaneFerry to ask general questions, check what details carriers usually need, or start a free match request. We collect contact and shipment details only so we can connect you with licensed, insured carriers and brokers. We do not ask for bank details, card numbers, or Social Security numbers.

If English is not your first language, that is fine. Help is often available in your own language, and we keep the process plain and practical so it is easier to compare options and decide what works for your route.

LaneFerry is a free matching service. We connect customers with licensed, insured carriers and brokers that operate on the route. We do not move vehicles, dispatch trucks, broker shipments, or hold FMCSA broker authority.

That matters because the final price, pickup window, and carrier availability come from the company you choose to book with. Our job is to help you get connected and understand the choices, not to promise a specific rate or delivery date.

Before you book with any company, verify the carrier or broker's USDOT/MC number and insurance yourself. Then confirm the total price, pickup window, cancellation terms, and who is actually handling the shipment in writing. If you are new to the process, start with how car shipping works and how to vet a car-shipping company.

The quickest way to get useful matches is to send complete route details up front. Short, clear details save time and help avoid quote changes later.

Include:
- Pickup city, state, or ZIP
- Delivery city, state, or ZIP
- Vehicle year, make, model, and whether it runs
- Your target first available date
- Whether you prefer open transport or enclosed
- Whether you want door-to-door or can use a terminal area nearby
- Best phone number, email, and preferred language

If you are not sure which service fits, say that too. For most everyday vehicles, open transport is the common lower-cost option. Enclosed usually costs more and is often chosen for luxury, classic, exotic, or specialty cars. Door-to-door is more convenient, but truck access on your street can affect the exact meeting point.

Once we have the route and vehicle details, we help connect you with licensed, insured carriers and brokers that may serve that lane. You review the options, compare the pricing structure, and choose whether to book with any company. The matching service is always free to the customer.

Expect estimates, not promises. Cost and transit time depend on the lane, vehicle size, season, fuel, and how flexible your timing is. A shorter, common route may move faster than a remote pickup on a less active lane. Cross-country routes often have typical transit windows of several days to around two weeks, while pickup itself usually happens within a quoted pickup window, not at an exact guaranteed hour.

When you compare options, look at the route logic first, then the service level, then the number. Ask whether the quote is for open or enclosed, door-to-door or terminal area, and whether the vehicle is operable. For a general pricing guide, see what it costs or costs.

Many customers contact us because they are seeing very different numbers for the same route. That is common. One company may be pricing for a wider pickup window, another may be assuming terminal access, and another may simply be quoting too low to get your attention.

We can help you understand practical questions like:
- Is this a common lane or a harder route?
- Is open or enclosed the better fit for this vehicle?
- Is door-to-door realistic at these addresses?
- What is a typical pickup window for this route?
- Which quote details should be confirmed in writing?

We can also point out common red flags. Be careful with a quote far below the others, pressure to book today, a large upfront deposit, no clear USDOT/MC number, or vague answers about insurance and who will actually transport the car. Always verify credentials and coverage directly with the company before booking.

The simplest message is often the best: pickup city, delivery city, vehicle details, and your first available date. From there, we can help you take the next step without turning it into a complicated form.

If you already have quotes, you can contact us with those details too. We can help you compare the lane, service type, and pickup window so you can make a cleaner decision.

To start, use get matched or review how it works. You stay in control of the booking. You choose the company. You confirm the price and pickup window in writing before you commit.